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Meet The Team

One of our proudest assets here at Keele Conferences & Events is our team. But it is not just because of their combined knowledge and experience that our clients have come to rely on them so much. It is also because of the service they deliver, that is packed full of personality and their own unique, and sometimes unusual traits.

Contact The Team

For more information about any of our venues or services, to request a brochure or make booking, our team of sales executives are ready to help.

Lesley Martin

Business Development Executive

A relatively recent recruit to Keele Hall, I returned to Staffordshire from the south-east of England in 2013 and decided it was time for a new start.  I was fortunate enough to be given the opportunity to learn from some of the most experienced colleagues in the conferences & events business and after a year in a more supportive role, took up the position of Business Development Executive.  The role is varied, working both proactively and reactively on new conference bookings, as well as those for banquets and weddings.  I also look forward to representing Keele at the various exhibitions and trade shows we attend throughout the year.

Outside of work hours, I love to spend an evening at the theatre or the cinema and see live bands.  Early mornings on the weekend, I can be found walking around Trentham Lake with my adorable dog Ruby.

Rachel Tatlock

Conference & Events Administrator

I joined the Keele Conferences and Events team in January 2014 as Conference and Events administrator.  My background is in Fundraising and Marketing and I have previously worked within the Charity sector and for a small internet company. My role at Keele University is to provide administrative support and assistance to the Events team. I enjoy the role as every day is different and I have the opportunity to work on a variety of projects.

Favourite Things: I enjoy spending time with friends and family, going walking with our dog Boris and running with my local running club.

 

Lois Jackson

Internal Conferences & Events Sales Executive

I have worked as part of the Conference and Events Team at Keele since 2007. I work as part of the Internal Conference Team which supports Internal University Colleagues in hosting events. I provide Conference Management support which involves offering a bespoke service to both internal and external client’s to support them in the organisation of all aspects of their event, this service can be tailored to offer as much or as little support as each client requires. I also oversee the organization of our Special Events at Keele including our Christmas Party Nights and our very popular ‘Keele Christmas Market’.

Favourite Things: Handbags, handbags, handbags! Going on holiday and having fun with my family and friends including my dog Woody.

Interesting Fact: I met Jerry Springer in Las Vegas.

Sharon Faulke

Senior Internal Conferences & Events Sales Executive

I have worked in the hospitality industry for 22 years and have been working as part of the Keele Conference and Events team since 2005. My role is focused on providing support to Keele University Colleagues who wish to host a conference or event. I also provide support to both Keele University Colleagues and Commercial Organisers who need assistance with managing their delegate bookings, speakers, exhibition, and registration staff during their event.

Dealing with the bookings and organising the logistics for an event can be very time consuming for organisers, who often try to do this alongside full time jobs, so we are here to provide the expertise and support they need to ensure a successful event.

Favourite Things: My beautiful daughter Maddison who is just starting to walk and my husband’s food – he’s a head chef! Saying that, I don’t think you can beat a glass of wine and a Chinese takeaway – but don’t tell the hubby!

Interesting Fact: I once refused a table to Right Said Fred because we were fully booked. I’ve served breakfast to numerous celebrities, including Blue. My best career moment was when Paul Weller gave me a bottle of champagne.

Carol Summerfield

Conferences & Events Sales Executive

After several years in the hospitality Industry I started my career at Keele in 1997 as a Receptionist at the Keele Management Centre. Within 6 months I was promoted to Event Organiser and I have never looked back. This being my 18th year at Keele I have seen many changes and all kinds of events from Horse Whispering to a huge corporate celebration including a firework extravaganza - and I still get that buzz and job satisfaction when the client goes home happy.

Favourite Things: Spending time with my husband and our two children, going for long walks with a picnic on our backs, walking on the beach when nobody else is around, curry and a lovely glass of wine!

Interesting Fact: Can drive a tractor and make a mean Lemon Drizzle!

Joanne Goode

Senior Conference & Event Sales Executive

I have worked in the Hospitality Industry for over 17 years and being working as part of the Keele Conferences & Events team in 2003.  I started as an Event Organiser with an emphasis on organising Weddings, Banquets and day conferences.  After a short time in the team I was promoted to a Sales & Events Executive, being more involved in Sporting Events, Summer Schools and Large Residential Conferences.  Within my role I am also involved with the University Events such as the co-ordination of the Open Days and the Student Enrolment Activity.
 
As part of this role we need to have strong organisational skills and the ability to prioritise.  The main essential is good customer service skills and build a relationship with clients so they return in the future.
 
Each week can be so varied, you could be dealing with a day meeting for 2 people to organising a large sporting event for 2000 people.
 
Favourite Things: Going on holiday and having fun with friends and family
 
Interesting Fact: I competed in the 1998 Commonwealth Swimming Trials and the 2000 Olympic Trials.

Kathryn Cannell

Yield & Revenue Manager

After completing my degree in Hospitality I spent 10 years working across the South East in a range of 4 and 5 star hotels in reservations and front of house roles. I joined the Keele Conference Team in January 2000 as an events co-ordinator and progressed to Sales and Events Manager . I am now the Yield & Revenue Manager and I work with my conference team colleagues to maximise revenue and yield of our facilities. My role also involves co-ordination with all our departments across the University to ensure we provide a first class service to all our clients. My team develops links with our repeat clients, both external and from our internal colleagues in the University and encourages new business from these links, We oversee the event management from confirmation to feedback, providing a dedicated link for the client throughout the whole event.

Favourite Things: I spend the majority of my spare time with my husband and 2 children visiting all sorts of interesting places on our days off. We enjoy a good restaurant meal and weekends away when we get the chance!

Interesting Fact: I have come across many famous people in my hotel career and had to attempt to tie Kevin Keegan’s bow tie, explain to Carol Vorderman why we had double booked her room and send her to another hotel and write a love note to Andre Agassi from Kelly Brooke who called whilst he was asleep – oh and super models don’t look very “super “without 5 hours in a hotel room with a make-up artist and hairdresser- there is hope for us all yet!

Claire Axon

Business Development Manager

I am the business development manager working in the business development team and we deal with all of the new business and incoming enquiries. Within my role I visit agencies and clients and represent Keele at exhibitions and showcases. Within the team we have the interesting job of finding the ideal facilities to suit each enquiry, however bizarre and unusual they may be. Each day is different bringing a new and exciting challenge.

Favourite Things - Holidays, travel and going anywhere new. Shopping especially for shoes and handbags. Good food and drink particularly anything Italian.

Interesting Fact - I have been lucky enough to be in the cockpit of a plane while landing.

Emma Woodcock

Senior Business Development Manager

I began my career at Keele in 2003 soon after graduating from University. I previously worked in front of house roles, and in the Promotions Team for our local radio station while at university. At Keele, I began with the role of Event Organiser, organising weddings and banquets and soon progressed later that year to Sales and Events Executive where for the next 7 years I organised a huge range of events including exhibitions, conferences, religious and sporting events. This was a fantastic role, challenging, but hugely rewarding.

In 2010, I decided to make the move in to the Sales Team, for a new challenge. I now work at the first point on contact dealing with our new customers and working with them to find the perfect fit for their event. No two enquiries are the same, and no matter how unusual the request, there is always space at Keele! And with my events experience, I know that Keele can deliver on my promise.

Favourite Things: My baby girl Ella, my black Labrador Jakey and my hubby Dave, and anything that involves my family and friends (and food).

Interesting Fact: I used to be a dance teacher and a Stoke City Cheerleader (and can still do the splits!)